365游戏平台 FAQ

How can we help?
Where is 365游戏平台 currently available?
365游戏平台 is currently available to eligible brands in the U.S., UK, France, Italy, Spain, Germany, Japan, India, Mexico, Canada, Australia, Brazil, Egypt, the United Arab Emirates, Turkey, Singapore, Poland, the Kingdom of Saudi Arabia, Sweden, and the Netherlands.
What are the eligibility requirements to enroll in 365游戏平台?
  1. Your brand must be enrolled in Amazon Brand Registry with a government-registered trademark.
  2. You must:
    • Be the rights owner of the trademark.
    • Have an Amazon account with access to Brand Registry.
    • Have submitted reports of potential infringements with an acceptance rate of at least 90% in the last six months.
Note that 365游戏平台 is available to all brands that meet the criteria above, regardless of their selling relationship with Amazon.
I just joined Brand Registry, and have not yet used the Report a Violation tool. Am I eligible for 365游戏平台?
No, we encourage you to first submit any reports of potential infringements through the Report a Violation tool.
Are registered agents eligible for 365游戏平台?
No, only rights owner(s) of the trademark for the brand enrolled in Brand Registry are currently eligible to access 365游戏平台.
If my brand is enrolled in 365游戏平台 in one country, am I automatically enrolled in the other countries?
Once a brand is enrolled in 365游戏平台 in one country, it is automatically enrolled in other countries.
How does Brexit impact brands enrolled in 365游戏平台?
Brexit does not have an impact on a brand’s enrollment status in 365游戏平台; therefore, brands already enrolled in 365游戏平台 will remain enrolled in the program. However, EU trademarks (e.g. those registered with the EUIPO) will no longer be valid for self-service counterfeit removals in the UK store. Since the UKIPO is creating a comparable UK trademark for all right owners with an existing valid EU trademark, Amazon Brand Registry will automatically add these new UK trademarks to your Brand Registry account by 31 December 2020, and you should use those for removals in the UK store. Learn more.
How does Amazon ensure that brands are making accurate decisions using the self-service counterfeit removal tool?
We are providing brands with an unprecedented level of responsibility, and we are willing to do so because we believe that the combined strengths of Amazon and brands can drive counterfeits to zero. Brands must maintain an accuracy of at least 99% in order to maintain their 365游戏平台 privileges. We have a number of processes in place to promote accuracy, including required training as part of 365游戏平台 enrollment and ongoing monitoring to prevent misuse of our tools.
Do brands need to serialize their products to enroll in 365游戏平台?
No, but the brands that serialize their products are seeing the best results. Product serialization is a powerful tool for detecting and stopping counterfeits from reaching customers. Brands also have the choice to determine which of their products to serialize. The product serialization service is currently available in the U.S., Canada, Italy, France, Germany, Spain, UK, India, Australia, and Japan. We are working to expand the service to more countries.
Is joining 365游戏平台 free?
Yes, it is free to enroll in 365游戏平台, get access to the automated protections, and use the self-service counterfeit removal tool. Brands that choose to use the product serialization service incur a cost per unit, based on volume.
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